Shipping Policy

Thank you for shopping with us. We aim to deliver your orders as quickly and safely as possible.

1. Order Processing

All orders are processed and dispatched within 12 hours after the order is confirmed. Orders placed during weekends or public holidays may be processed on the next working day.

2. Delivery Partner

We ship our products through NCM, a trusted logistics service. Once your order is dispatched, the cargo company handles the delivery.

3. Delivery Time

Delivery usually takes 2–5 business days, depending on your location.
Remote or rural areas may require additional time.

4. Shipping Charges

Shipping charges vary depending on the delivery location and distance. The exact shipping cost will be calculated and shown at checkout or confirmed during order processing.

5. Delivery Coverage

We currently deliver across Nepal through our cargo partner. Delivery availability may vary for certain remote locations.

6. Order Tracking

After your order is shipped, you may receive shipping confirmation or tracking details from the cargo company when available.

7. Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact our support team immediately so we can assist you.

8. Contact Us

If you have any questions about shipping or delivery, please contact us:

• Email: [email protected]

• Phone: +977-9851347437, 9849113456

• Store Location: JP road, Thamel, Kathmandu, Nepal